Software in local government is broken. Exorbitant contracts. Bloated products. Failed needs. There’s a better way. We build disruptive SaaS products to solve challenges shared by councils all over the UK. Products which meet real needs, right now.
We want to free every organisation from the burden of “software solutions” which are not fit for purpose.
We believe we can and should do better for councils and the people they serve.
We have three products:
With the software, residents will be less likely to call and email, giving your housing repairs team more time to focus on priority/ emergency cases and support vulnerable tenants.
Voids; Our Voids prioritisation software helps councils and housing associations sort their voids to focus on the properties that could be completed fastest. Our algorithm cuts down relet times by an average of 20% and can even reprioritise voids based on immediate needs to match specific demands (such as number of bedrooms, wheelchair accessibility and suitability for pets)
Evidence; Evidence is a tool used to automatically request, verify and nudge residents for specific documents tied to various application types. It can verify ID and eligibility (such as addresses, bank statements and recipes) and can be set up and used across a number of different use cases.
Reduce call wait times and manual scheduling with our digital housing repairs service.
Streamline repair operations Offer a simple online service, accessible 24/7, on any device, that takes just 4 minutes to use.
Seamless integration Housing Repairs is compatible with existing systems used by you and your contractors
Fully accessible We’ve designed everything with usability in mind, so it’s easy to understand and use on all devices.
Reduce missed appointments Through integration with your scheduling system, residents can book an appointment that suits them.
No login required Significantly improve accessibility and encourage the use of digital channels.
Easy onboarding Begin to offer a digital housing repairs service in just one week. Our customer support team will help you every step of the way.
Find out more about Housing Repairs here: https://hubs.li/Q02bZ4bm0
Voids Management Software Automatically prioritise your work to reduce your backlog, relet times and lost income
Streamline your Voids workload Automate your planning and prioritisation using Voids and be sure you are always tackling your voids in the most efficient order.
Decrease relet times With our prioritisation system, you’ll decrease turnaround times and house people faster.
Empty council properties, known as voids, present a significant challenge for local authorities. Due to the current process of managing voids, properties routinely stay empty for 30-50 days. During this time councils and housing associations cannot collect any rent on them.
With housing register waiting lists as long as 10 years, we must bring thought leaders from different organisations together to problem-solve the current challenges that affect so many people.
For this webinar, we’ve invited a select group of senior leaders from councils and housing associations to join us for what will be a very special panel to discuss the challenges within voids management and their vision for the future.
In this panel, we’ll discuss:
the current challenges facing housing and voids managers their approach to managing voids within their current organisation how the voids management process could be improved We believe that this panel will be of particular interest to senior leaders across:
Housing management Repairs management Voids management Housing portfolios Councillors Board members Digital transformation The panel will be taking place on Monday 19th February at 3pm and will be available to watch on demand from the 20th February if not sooner.
By registering your details, you’ll get access to the live panel where you’ll be invited to share your thoughts and ask questions to our panelists. You will also receive a link to the on-demand recording that you can access anytime.
Recorded: Monday, 19th February 2024
Speakers:
Councillor Ellie Emberson Lead Councillor for Housing, Reading West & Mid Berkshire CLP Vice Chair
Ellie was just 19 when she was elected in Reading’s Minster Ward, and vowed to represent and tackle issues affecting young people, such as housing. Ellie has been a counsellor for the past 5 years and since then has become a member of the Social Housing Roundtable.
Jem Bowen Thistle group Coordinator, Senior Project Manager at Reading County Council
Jem is a Senior Project Manager for Reading Borough Council and has had a long career managing digital projects and IT systems for housing teams across the south. Jem is also the Coordinator of the THiSTLe Housing IT Group, made up of housing managers and directors who review and investigate housing technology solutions.
Andy Vincent Operations Director at Hexagon Housing Association
Andy is a highly experienced Housing and Operations Manager with a career spanning numerous councils and housing associations. Andy also holds a Masters in Housing Studies focused on Housing and Human Environments.